Netstar explained

What Is Netstar Companion?

Netstar’s personal-safety app, what it does and how it differs from a vehicle tracker.

Updated 30 September 2026 · Tracker Prices South Africa

Tracker Prices SA is an independent comparison site. We are not Netstar and are not affiliated with it, so we cannot access your account, log you in or cancel a contract for you. Facts on this page were checked against official Netstar sources in September 2026; the provider’s own website is always the final word.

Quick answer: Netstar Companion is an app-based personal security service: from your phone you can dispatch private armed response or emergency medical services to your exact GPS location. It protects the person, not the vehicle, so it does not replace a car tracker.

How Netstar Companion works

Companion runs on your smartphone. If you feel unsafe or need medical help, you trigger an alert in the app and Netstar dispatches armed response or emergency medical services to where you are. It is part of Netstar’s wider safety range, alongside hardware panic buttons and geofencing for family members.

Companion vs a vehicle tracker

Netstar CompanionVehicle tracker
ProtectsYou, wherever your phone isYour vehicle
Recovers a stolen car–✓
Panic / emergency help✓On some plans (e.g. Matrix Gold)

Cover for your car and your safety

If you want emergency help in the car plus vehicle recovery, Matrix Gold includes a panic button, crash assist and tow alert, and Beame adds low-cost recovery. For business drivers, the Matrix Vision dashcam offers push-to-talk to the cab.

Looking for an alternative to Netstar?

If you are reviewing your Netstar contract, compare it with Matrix before you renew. Matrix Beame gives insurer-approved recovery from R99 a month with no wiring, and the new Matrix Vision dashcam adds road-facing and in-cab AI cameras, collision and distraction alerts and live streaming from R359 a month. Both come from MiX by Powerfleet, one of South Africa’s longest-running vehicle telematics companies.

Related tracker plans

Recommended: Matrix, Beame and Matrix Vision

Monthly prices from our catalogue. Click Get quote to compare offers for your vehicle.

New · Matrix Vision dashcams

Every trip on camera. Every driver protected.

Road-facing ADAS and in-cab AI cameras in one 4G-connected unit, data bundle included. Collision, tailgating and rollover warnings, phone-use and drowsiness alerts, live streaming with push-to-talk, and privacy blurring, all from one platform.

Prices incl. VAT. Data bundle limits apply. Not ideal for long-haul night-time operation.

Matrix Vision dual dashcam
Top pick · Matrix Beame

Insurer-approved theft recovery from R99/month

A small wireless unit hidden in your car in minutes, with no wiring into its electronics and a battery that lasts up to three years. Approved by major insurers, with jamming detection and 24/7 recovery.

  • R99per month, VAT incl.
  • 3 yrsbattery life
  • 0wires into your car
FAQ

Common Questions

Is Netstar Companion a tracker?+

No. It is a personal-safety app that dispatches armed response or medical help to your location.

Does Companion recover stolen cars?+

No. For recovery you need a vehicle tracker such as Beame or Netstar STARtag.

Related pages

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NetstarBasic

STARtag

R89/month
No installation needed · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Wireless unit, no wiring into the vehicle
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