Netstar app

Netstar Safe and Sound Explained

What Safe and Sound is, and how to download, register and log in to the app.

Updated 30 September 2026 · TrackerPrices SA

TrackerPrices SA is an independent comparison site. We are not Netstar and are not affiliated with it, so we cannot access your account, log you in or cancel a contract for you. Facts on this page were checked against official Netstar sources in September 2026; the provider’s own website is always the final word.

Quick answer: Safe and Sound is Netstar’s range of stolen vehicle recovery products in three tiers – Basic, Plus and Early Warning – with Netstar’s JammingResist™ technology, and the name of its app. Download Netstar Safe and Sound from the App Store or Google Play, or log in at safeandsound.netstar.co.za.

The Safe and Sound range

Netstar describes Safe and Sound as its range of stolen vehicle recovery products, available as Basic, Plus and Early Warning. Current prices are R139 (Basic), R169 (Plus) and R199 (Early Warning) a month. See all Netstar packages.

Download, register and log in

Install Netstar Safe and Sound from the Apple App Store or Google Play (publisher: Altech Netstar / Netstar).
Register with the details linked to your Netstar account, or log in at safeandsound.netstar.co.za.
Forgot your details? Use the “Forgot Username/Password” link on the login page.

Newer customers also use MyNetstar (my.netstar.co.za and the MyNetstar app). If you are unsure which one your account uses, call 0860 12 24 36.

Safe and Sound not working?

Update the app and check your data connection
Reset your password with “Forgot Username/Password”
Check whether your account has moved to MyNetstar
Call support on 0860 12 24 36 or email cs@netstar.co.za

Looking for an alternative to Netstar?

If you are reviewing your Netstar contract, compare it with Matrix before you renew. Matrix Beame gives insurer-approved recovery from R99 a month with no wiring, and the new Matrix Vision dashcam adds road-facing and in-cab AI cameras, collision and distraction alerts and live streaming from R359 a month. Both come from MiX by Powerfleet, one of South Africa’s longest-running vehicle telematics companies.

Matrix Beame – insurer-approved wireless theft recovery, R99/month. Get a Beame quote
Matrix Vision dashcam – road-facing ADAS and in-cab AI cameras, R359/month (Vision Pro R399). Get a Matrix Vision quote
Matrix Bronze, Silver and Gold – tracking packages at R189, R219 and R239/month (36 months), all with Beame included; Gold adds Crash Alert, Roadside Assist and a Tax Logbook. Get a Matrix quote