Help & contacts

Car Tracker Contact Numbers and Login Links

Every major car tracker provider’s official theft-reporting number, customer care line, login page and app in one place.

Updated 26 September 2026 · Tracker Prices South Africa

Tracker Prices SA is an independent comparison site. We are not affiliated with any provider on this page, cannot access your account and cannot log you in. Use the official numbers and links below. Details were checked against each provider’s official website in September 2026; if a number has changed, the provider’s website is always the final word.

Quick answer: If your car has just been stolen or hijacked, call your tracker provider’s emergency line and the police on 10111 straight away. The first hour matters most for recovery.

Report a stolen or hijacked vehicle

ProviderEmergency / theft line
Cartrack011 250 3000 (option 1) or 010 141 3890
Netstar0800 11 22 22
Matrix0800 111 322
Beame0800 111 322
TrackerSee Tracker’s official contact page
Police (SAPS)10111

Customer care and sales

ProviderPhoneEmail
CartrackClient services 011 250 3000 · consumer sales 086 133 3736clientservices@cartrack.com
NetstarSupport and sales 0860 12 24 36 (also on WhatsApp) · head office 011 207 5500cs@netstar.co.za
MatrixGeneral 011 654 8000 · 24/7 WhatsApp self-service on the Matrix websiteCustomerCare@matrix.co.za
TrackerSee Tracker’s official contact page–

Login pages and apps

ProviderWeb loginApp
Cartrackfleetweb-za.cartrack.com“Cartrack GPS Vehicle Fleet” (App Store, Google Play, AppGallery)
NetstarMy Netstar · Fleet Manager · ProFleetNetstar app in your app store
Matrixmatrix.mixtelematics.com“Matrix Vehicle Tracking”
BeameVia the Beame Mobile app“Beame Mobile”
TrackerVia Tracker’s official websiteTracker’s app in your app store

Stay safe: avoid fake contact numbers

Criminals sometimes publish fake “customer care” numbers and login pages to steal passwords and banking details. Protect yourself:

Addresses

New · Matrix Vision dashcams

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Road-facing ADAS and in-cab AI cameras in one 4G-connected unit, data bundle included. Collision, tailgating and rollover warnings, phone-use and drowsiness alerts, live streaming with push-to-talk, and privacy blurring, all from one platform.

Prices incl. VAT. Data bundle limits apply. Not ideal for long-haul night-time operation.

Matrix Vision dual dashcam
Top pick · Matrix Beame

Insurer-approved theft recovery from R99/month

A small wireless unit hidden in your car in minutes, with no wiring into its electronics and a battery that lasts up to three years. Approved by major insurers, with jamming detection and 24/7 recovery.

  • R99per month, VAT incl.
  • 3 yrsbattery life
  • 0wires into your car
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FAQ

Common Questions

What number do I call if my car is stolen?+

Call your tracker provider’s emergency line and the police on 10111 immediately. For example: Cartrack 011 250 3000 (option 1), Netstar 0800 11 22 22, Matrix 0800 111 322, Beame 0800 111 322.

Can Tracker Prices SA log me into my tracker account?+

No. We are an independent comparison site. Use the official login links on this page or your provider’s app.

Where do I find Tracker’s contact number?+

Use the official contact page on tracker.co.za, your contract or the Tracker app, so you always have the current number.

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