Help & contacts

Netstar Contact Number, Login and App

The official Netstar numbers for emergencies, customer care and sales, and where to log in, in one place.

Updated 26 September 2026 · Tracker Prices South Africa

Tracker Prices SA is an independent comparison site. We are not affiliated with any provider on this page, cannot access your account and cannot log you in. Use the official numbers and links below. Details were checked against each provider’s official website in September 2026; if a number has changed, the provider’s website is always the final word.

Quick answer: To report a stolen or hijacked vehicle, call 0800 11 22 22 and the police on 10111.

Netstar contact numbers

What you needContact
Emergency (theft / hijacking)0800 11 22 22
Support and sales0860 12 24 36 (also on WhatsApp)
Head office011 207 5500
Personal supportcs@netstar.co.za
Fleet supportfleetcs@netstar.co.za
Upgrades and renewalsretentions@netstar.co.za
AddressCentral Park Offices, 16th Road, Midrand

Netstar login and app

Netstar has separate logins for private and business customers: My Netstar for private customers, and Netstar Fleet Manager and ProFleet for fleets. You can also use the Netstar app from your app store.

Before you call

Thinking of switching from Netstar?

Compare Netstar with other providers before your contract ends. See Netstar prices 2026, Cartrack vs Netstar and our guide to switching tracker providers.

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Netstar plans and prices

Monthly prices from our catalogue. Click Get quote to compare offers for your vehicle.

NetstarBasic

STARtag

R89/month
No installation needed · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Wireless unit, no wiring into the vehicle
NetstarMid-range

Plus

R169/month
Installation quoted by provider · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Live GPS tracking
  • Mobile app access
  • + 3 more features
NetstarPremium

Platinum

R249/month
Installation quoted by provider · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Live GPS tracking
  • Mobile app access
  • + 5 more features
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  • R99per month, VAT incl.
  • 3 yrsbattery life
  • 0wires into your car
FAQ

Common Questions

What is the Netstar emergency number?+

Emergency (theft / hijacking): 0800 11 22 22. Also call SAPS on 10111.

How do I log in to Netstar?+

Use the official web login or app listed on this page. Tracker Prices SA cannot log you in or reset your password.

Is Tracker Prices SA part of Netstar?+

No. We are an independent comparison site and are not affiliated with Netstar.

How do I contact Netstar customer care?+

Call 0860 12 24 36 (also on WhatsApp) or email cs@netstar.co.za. For theft, call 0800 11 22 22.

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