MatrixBasic
Beame
R99/month
Includes: Stolen vehicle recovery (36-month subscription).
- Stolen vehicle recovery
- 24/7 monitoring centre
- Mobile app access
- Jamming detection
- + 1 more feature
Help & contacts
Netstar Contact Number, Login and App
The official Netstar numbers for emergencies, customer care and sales, and where to log in, in one place.
Updated 3 October 2026 · TrackerPrices SA
TrackerPrices SA is an independent comparison site. We are not affiliated with any provider on this page, cannot access your account and cannot log you in. Use the official numbers and links below. Details were checked against each provider’s official website in September 2026; if a number has changed, the provider’s website is always the final word.
Quick answer: To report a stolen or hijacked vehicle, call 0800 11 22 22 and the police on 10111. Support and sales: 0860 12 24 36. (Netstar is often searched as “Nester” or “Nestar”.)
Netstar contact numbers
| What you need | Contact |
|---|---|
| Emergency (theft / hijacking) | 0800 11 22 22 |
| Support and sales | 0860 12 24 36 (also on WhatsApp) |
| Head office | 011 207 5500 |
| Personal support | cs@netstar.co.za |
| Fleet support | fleetcs@netstar.co.za |
| Upgrades and renewals | retentions@netstar.co.za |
| Address | Central Park Offices, 16th Road, Midrand |
Netstar login and app
Netstar has separate logins for private and business customers: My Netstar for private customers, and Netstar Fleet Manager and ProFleet for fleets. You can also use the Netstar app from your app store.
Before you call
- Have your ID number, vehicle registration and contract or account number ready.
- For a theft or hijacking, call the emergency line first, then SAPS on 10111, and get a case number for your insurer.
- To cancel or change a contract, ask for the request in writing and keep a reference number.
Thinking of switching from Netstar?
Compare Netstar with other providers before your contract ends. See Netstar prices 2026, Cartrack vs Netstar and our guide to switching tracker providers.
Related tracker plans
Netstar plans and prices
Monthly prices from our catalogue. Click Get quote to compare offers for your vehicle.
NetstarBasic
STARtag
R89/month
- Stolen vehicle recovery
- 24/7 monitoring centre
- Wireless unit, no wiring into the vehicle
NetstarMid-range
Plus
R169/month
- Stolen vehicle recovery
- 24/7 monitoring centre
- Live GPS tracking
- Mobile app access
- + 3 more features
NetstarPremium
Platinum
R249/month
- Stolen vehicle recovery
- 24/7 monitoring centre
- Live GPS tracking
- Mobile app access
- + 5 more features
FAQ
Common Questions
What is the Netstar emergency number?+
Emergency (theft / hijacking): 0800 11 22 22. Also call SAPS on 10111.
How do I log in to Netstar?+
Use the official web login or app listed on this page. TrackerPrices SA cannot log you in or reset your password.
Is TrackerPrices SA part of Netstar?+
No. We are an independent comparison site and are not affiliated with Netstar.
How do I contact Netstar customer care?+
Call 0860 12 24 36 (also on WhatsApp) or email cs@netstar.co.za. For theft, call 0800 11 22 22.
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