Netstar explained

What Is Netstar Companion?

Netstar’s personal-safety app, what it does and how it differs from a vehicle tracker.

Updated 30 September 2026 · TrackerPrices SA

TrackerPrices SA is an independent comparison site. We are not Netstar and are not affiliated with it, so we cannot access your account, log you in or cancel a contract for you. Facts on this page were checked against official Netstar sources in September 2026; the provider’s own website is always the final word.

Quick answer: Netstar Companion is an app-based personal security service: from your phone you can dispatch private armed response or emergency medical services to your exact GPS location. It protects the person, not the vehicle, so it does not replace a car tracker.

How Netstar Companion works

Companion runs on your smartphone. If you feel unsafe or need medical help, you trigger an alert in the app and Netstar dispatches armed response or emergency medical services to where you are. It is part of Netstar’s wider safety range, alongside hardware panic buttons and geofencing for family members.

Companion vs a vehicle tracker

	Netstar Companion	Vehicle tracker
Protects	You, wherever your phone is	Your vehicle
Recovers a stolen car	–	✓
Panic / emergency help	✓	On some plans (e.g. Matrix Gold)

Cover for your car and your safety

If you want emergency help in the car plus vehicle recovery, Matrix Gold includes a panic button, crash assist and tow alert, and Beame adds low-cost recovery. For business drivers, the Matrix Vision dashcam offers push-to-talk to the cab.

Looking for an alternative to Netstar?

If you are reviewing your Netstar contract, compare it with Matrix before you renew. Matrix Beame gives insurer-approved recovery from R99 a month with no wiring, and the new Matrix Vision dashcam adds road-facing and in-cab AI cameras, collision and distraction alerts and live streaming from R359 a month. Both come from MiX by Powerfleet, one of South Africa’s longest-running vehicle telematics companies.

Matrix Beame – insurer-approved wireless theft recovery, R99/month. Get a Beame quote
Matrix Vision dashcam – road-facing ADAS and in-cab AI cameras, R359/month (Vision Pro R399). Get a Matrix Vision quote
Matrix Bronze, Silver and Gold – tracking packages at R189, R219 and R239/month (36 months), all with Beame included; Gold adds Crash Alert, Roadside Assist and a Tax Logbook. Get a Matrix quote