MatrixBasic
Beame
R99/month
Includes: Stolen vehicle recovery (36-month subscription).
- Stolen vehicle recovery
- 24/7 monitoring centre
- Mobile app access
- Jamming detection
- + 1 more feature
Matrix near you
Matrix Tracker Near Me: Offices and Installation
Where Matrix is based, how installation is arranged in your area, and which numbers to call wherever you are.
Updated 30 September 2026 · TrackerPrices SA
TrackerPrices SA is an independent comparison site. We are not Matrix and are not affiliated with it, so we cannot access your account, log you in or cancel a contract for you. Facts on this page were checked against official Matrix sources in September 2026; the provider’s own website is always the final word.
Quick answer: Matrix’s head office is at Waterfall Office Park, Unit 8 Howick Close, Vorna Valley, Midrand. Matrix uses national numbers for every region: 0800 111 322 for theft (24/7) and 011 654 8000 for sales and support. Installation is arranged at a time and place that suits you after you request a quote.
Matrix head office
| Address | Waterfall Office Park, Unit 8 Howick Close, Vorna Valley, Midrand |
| Emergency (24/7) | 0800 111 322 |
| General | 011 654 8000 |
| CustomerCare@matrix.co.za |
Durban, Pretoria, Witbank, Polokwane and other areas
Matrix serves customers nationally, including Johannesburg, Pretoria, Krugersdorp, Boksburg, Durban, Cape Town, Bloemfontein, Polokwane, Witbank (eMalahleni), Nelspruit (Mbombela), Rustenburg and Nigel. You do not need a regional number: use the national lines above. Installation is booked with you after sign-up, and Beame’s wireless unit takes only minutes to fit.
How to book Matrix installation
- Request a quote: Beame, Silver, Gold or Matrix Vision.
- A consultant confirms your price and books installation.
- After installation, register on the app and request your insurance certificate.
Which Matrix product should you choose?
Choose Beame if you want affordable, insurer-approved theft recovery without wiring. Choose Matrix Silver or Gold if you want to see your car move live in an app. Choose Matrix Vision if you want video of every trip, with ADAS and driver-monitoring alerts. Many drivers pair Vision with Beame for camera coverage plus recovery.
- Matrix Beame – insurer-approved wireless theft recovery, R99/month. Get a Beame quote
- Matrix Vision dashcam – road-facing ADAS and in-cab AI cameras, R359/month (Vision Pro R399). Get a Matrix Vision quote
- Matrix Bronze, Silver and Gold – tracking packages at R189, R219 and R239/month (36 months), all with Beame included; Gold adds Crash Alert, Roadside Assist and a Tax Logbook. Get a Matrix quote
Related tracker plans
Recommended: Matrix, Beame and Matrix Vision
Monthly prices from our catalogue. Click Get quote to compare offers for your vehicle.
MatrixDashcam
Vision
R359/month
- Dual AI cameras (road-facing + in-cab)
- 4G connected, data bundle included
- ADAS: collision, tailgating & rollover warnings
- Harsh driving & speed alerts
- + 6 more features
MatrixMid-range
Silver
R219/month
Includes: Trips, GeoLoc Advanced Alert, Panic Alert, Border Alert, Power Down, Reports and Beame.
- Stolen vehicle recovery
- 24/7 monitoring centre
- Live GPS tracking
- Mobile app access
- + 4 more features
FAQ
Common Questions
Where is Matrix head office?+
Waterfall Office Park, Unit 8 Howick Close, Vorna Valley, Midrand.
Does Matrix have an office in Durban?+
Matrix serves Durban and KwaZulu-Natal through its national numbers; installation is arranged locally after sign-up.
Is Matrix open now?+
The theft line 0800 111 322 is available 24/7. Sales and support run during business hours.
Related pages
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