What Is Last-Mile Delivery?

Why the last mile is hard

• Many stops per vehicle and tight time windows.
• Traffic and parking problems in cities.
• Failed deliveries when nobody is home.
• Hijacking and theft risk for delivery vehicles and drivers.

Last-mile delivery solutions

• Route optimisation to cut distance and time.
• Live tracking so customers know when to expect the driver.
• Proof of delivery with photos or signatures.
• Driver safety tools such as panic buttons and geofencing.
• Pickup points and lockers to reduce failed deliveries.

Tracking for delivery vehicles

Small delivery businesses can start with a mid-range tracker plan that offers live tracking, geofencing and trip history, then move to a fleet platform as they grow. See panic buttons for driver safety and fleet tracking.