MatrixBasic
Beame
R99/month
- Stolen vehicle recovery
- 24/7 monitoring centre
- Mobile app access
- Jamming detection
- + 1 more feature
The official Matrix and Beame numbers for emergencies, customer care and sales, and where to log in, in one place.
Updated 26 September 2026 · Tracker Prices South Africa
Tracker Prices SA is an independent comparison site. We are not affiliated with any provider on this page, cannot access your account and cannot log you in. Use the official numbers and links below. Details were checked against each provider’s official website in September 2026; if a number has changed, the provider’s website is always the final word.
| What you need | Contact |
|---|---|
| Matrix emergency (theft / hijacking) | 0800 111 322 |
| Beame theft reporting | 0860 232 631 |
| Matrix general | 011 654 8000 |
| Matrix customer care | CustomerCare@matrix.co.za |
| Beame WhatsApp (battery status, certificates) | 087 240 6262 |
| Beame cancellations | cancellations@mixtelematics.com (20 business days’ written notice) |
| Matrix address | Waterfall Office Park, Unit 8 Howick Close, Vorna Valley, Midrand |
Log in to Matrix at matrix.mixtelematics.com or with the Matrix Vehicle Tracking app. Beame customers use the Beame Mobile app to see the unit’s last known location and report a theft. Matrix also offers 24/7 WhatsApp self-service for insurance certificates, login details and account queries.
Compare Matrix and Beame with other providers before your contract ends. See Matrix tracker prices, Beame price & review and our guide to switching tracker providers.
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Matrix emergency (theft / hijacking): 0800 111 322. Also call SAPS on 10111.
Use the official web login or app listed on this page. Tracker Prices SA cannot log you in or reset your password.
No. We are an independent comparison site and are not affiliated with Matrix and Beame.
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