Help & contacts

Cartrack Contact Number, Login and App

The official Cartrack numbers for emergencies, customer care and sales, and where to log in, in one place.

Updated 26 September 2026 · Tracker Prices South Africa

Tracker Prices SA is an independent comparison site. We are not affiliated with any provider on this page, cannot access your account and cannot log you in. Use the official numbers and links below. Details were checked against each provider’s official website in September 2026; if a number has changed, the provider’s website is always the final word.

Quick answer: To report a stolen or hijacked vehicle, call 011 250 3000 (option 1) or 010 141 3890 and the police on 10111.

Cartrack contact numbers

What you needContact
Theft / hijacking011 250 3000 (option 1) or 010 141 3890
Client services011 250 3000, clientservices@cartrack.com
Consumer sales086 133 3736 or 010 140 8369
Business sales010 141 0168 or 011 250 3132, corporatesales@cartrack.com
Escalationsescalations@cartrack.com
HoursWeekdays 8am–6pm, Saturdays 8am–1pm (emergency line 24/7)
Head office13 Keyes Ave, Rosebank, Johannesburg

Cartrack login and app

Log in on the web at fleetweb-za.cartrack.com, or download the Cartrack GPS Vehicle Fleet app from the Apple App Store, Google Play or Huawei AppGallery. If you have forgotten your password, use the reset option on the login page or call client services.

Before you call

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Compare Cartrack with other providers before your contract ends. See Cartrack prices 2026, Tracker vs Cartrack and our guide to switching tracker providers.

Related tracker plans

Cartrack plans and prices

Monthly prices from our catalogue. Click Get quote to compare offers for your vehicle.

CartrackBasic

Quick

R99/month
Free installation (36-month contract) · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Live GPS tracking
  • Mobile app access
  • + 1 more feature
CartrackMid-range

Quick Plus

R149/month
Free installation (36-month contract) · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Live GPS tracking
  • Mobile app access
  • + 3 more features
CartrackPremium

Quick Exec

R199/month
Free installation (36-month contract) · 36-month contract
  • Stolen vehicle recovery
  • 24/7 monitoring centre
  • Live GPS tracking
  • Mobile app access
  • + 5 more features
FAQ

Common Questions

What is the Cartrack emergency number?+

Theft / hijacking: 011 250 3000 (option 1) or 010 141 3890. Also call SAPS on 10111.

How do I log in to Cartrack?+

Use the official web login or app listed on this page. Tracker Prices SA cannot log you in or reset your password.

Is Tracker Prices SA part of Cartrack?+

No. We are an independent comparison site and are not affiliated with Cartrack.

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