Beame contacts

Beame Contact Number and Contact Details

Every official Beame and Matrix number in one place: theft reporting, customer care, WhatsApp and cancellations.

Updated 30 September 2026 · TrackerPrices SA

TrackerPrices SA is an independent comparison site. We are not Beame and are not affiliated with it, so we cannot access your account, log you in or cancel a contract for you. Facts on this page were checked against official Beame sources in September 2026; the provider’s own website is always the final word.

Quick answer: To report a stolen or hijacked vehicle with Beame, call 0800 111 322 (24/7) and the police on 10111. For general queries call 011 654 8000 or WhatsApp 087 240 6262.

Beame contact numbers

What you need	Contact
Report a stolen or hijacked vehicle (24/7)	0800 111 322
General and customer care	011 654 8000
WhatsApp (certificates, battery status, account queries)	087 240 6262
Matrix customer care email	CustomerCare@matrix.co.za
Cancellations (in writing)	cancellations@mixtelematics.com
Sign-up form	beam-e.com/sign-up
Head office	Waterfall Office Park, Unit 8 Howick Close, Vorna Valley, Midrand

Beame’s official website lists 0800 111 322 as the stolen-vehicle line. Some older material shows a different number, so save 0800 111 322 in your phone.

Contact numbers for Gauteng, Durban and other regions

Beame uses the same national numbers everywhere. There is no separate Beame number for Gauteng, Durban, Bloemfontein or Cape Town: call 0800 111 322 for theft reporting and 011 654 8000 for everything else, wherever you are.

Before you call Beame

Have your ID number, vehicle registration and Beame account or contract number ready.
For a theft or hijacking, call Beame first, then SAPS, and get a case number for your insurer.
For an insurance certificate or battery status, WhatsApp is usually quickest.
To cancel, email your request (see how to cancel Beame).

Our recommendation

For most private drivers who mainly want their car back if it is stolen, Beame is the best-value recovery option we list: R99 a month, no wiring into your car, a battery that lasts up to three years and approval from major insurers. If you also want every trip on camera, add a Matrix Vision dashcam, which warns about collisions, tailgating and phone use and lets you stream video live.

Matrix Beame – insurer-approved wireless theft recovery, R99/month. Get a Beame quote
Matrix Vision dashcam – road-facing ADAS and in-cab AI cameras, R359/month (Vision Pro R399). Get a Matrix Vision quote
Matrix Bronze, Silver and Gold – tracking packages at R189, R219 and R239/month (36 months), all with Beame included; Gold adds Crash Alert, Roadside Assist and a Tax Logbook. Get a Matrix quote