Complete guide to unexpected fees and charges in vehicle tracking systems
Many tracking companies advertise low monthly rates but hide substantial installation and activation fees that can cost R500 to R2,000 upfront.
Basic packages often exclude essential features, forcing you to pay extra for services like 24/7 monitoring, smartphone apps, or advanced reporting.
Some companies advertise "from R99/month" prices that apply only to basic packages with limited functionality. The actual cost for a comprehensive tracking solution often doubles or triples this advertised rate.
Early cancellation penalties
Many tracking companies lock you into 24-36 month contracts with hefty cancellation fees ranging from R1,000 to R3,000 if you need to terminate early.
Hardware-related costs
Tracking devices have limited lifespans and may need replacement or maintenance, costing R800 to R2,500 every 3-5 years.
Annual rate adjustments
Most contracts allow for annual price increases of 5-10% to account for inflation, significantly increasing your costs over a 3-year contract.
Extra service fees
Various service-related charges can add unexpected costs, from admin fees to special request charges and emergency service callouts.
To avoid surprises, calculate the total 3-year cost including all fees:
While trackers can reduce insurance premiums by 10-25%, the savings may not cover hidden costs if you choose an expensive tracking solution.
Tip: Calculate your potential insurance savings and compare them against the total tracking costs to ensure you're making a financially sound decision.
Compare total costs across multiple providers, not just monthly rates. Ask for complete price breakdowns in writing before making a decision.
Carefully review all contract terms before signing. Pay special attention to cancellation clauses, price increase terms, and additional service charges.
Many tracking companies are willing to waive installation fees or offer discounted rates if you negotiate. Mention competing offers and be prepared to walk away if the terms aren't favorable.
While some apps offer basic tracking using your phone's GPS, professional vehicle tracking with recovery services always involves costs. "Free" options typically lack essential features like 24/7 monitoring, recovery teams, and insurance recognition.
Some companies offer self-install options, but professional installation is recommended for optimal performance and insurance compliance. DIY installation may void warranties and affect recovery capabilities.
Many companies will match or beat competitors' prices if you provide written quotations. This can be an effective negotiation strategy to get better rates without compromising on service quality.
Most companies will suspend services after 30-60 days of non-payment. Reactivation typically involves paying outstanding balances plus reinstatement fees. Persistent non-payment may lead to contract termination with applicable penalties.
The South African National Credit Regulator oversees tracking contracts tied to vehicle financing. For cash purchases, standard consumer protection laws apply, requiring transparent pricing and fair contract terms.
Our service helps you compare total costs across multiple tracking companies, ensuring you get complete transparency about all fees and charges.